Welcome to the Gem Success Hub

Our goal is help you to become a Gem power user and maximize its potential as the ultimate talent engagement platform with these resources and insights.

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Onboard and expand your knowledge with Gem Academy

If you are just starting out with Gem, sign up for the onboarding learning path. As you complete these courses, apply your learning with the recommended actions below.

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Sourcing and outreach

Learn how to create projects and sequences in Gem to organize prospects and schedule outreach. Then add prospects individually or in bulk to your own projects and send sequences.

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Candidate management

Learn how Gem integrates with your ATS to enable prospect search and candidate tracking. Then create your own Prospect Search queries and Talent Pipeline job reports.

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Talent data insights

Learn about Gem’s expansive analytics on outreach, pipeline, and dashboards. Then try it yourself by creating, saving, and sharing Outreach Stats, Pipeline Analytics, and Dashboards.

Continue to explore the Gem Academy content catalog to learn more about the product and best practices.

Visit Gem Academy


2023 recruiting trends

2023 recruiting trends

Get the trends
The definitive guide for staffing email outreach

The definitive guide for staffing email outreach

Read best practices
The anatomy of a great cold recruiting email

The anatomy of a great cold recruiting email

Up your outreach game
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Gem Academy

Explore on-demand learning content to grow your product knowledge and industry expertise with Gem.

Visit Gem Academy
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Resource Center

Get whitepapers, solution briefs, webinars, reports, and more.

Explore resources
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Gem Blog

Stay up to date with the latest talent acquisition insights, trends, ideas, and best practices.

Read the blog
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Getting Started Guide

Browse articles to help you get started and make the most of Gem.

Get started with Gem
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Admin Guide

Find resources on setting email permissions, ATS integrations, and more.

Browse resources for admins
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Best Practice Whitepapers

Get whitepapers from the talent acquisition experts at Gem.

View whitepapers
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Office Hours

Meet with a Customer Success Specialist to get your questions answered and learn how other customers are using Gem.

Meet with a Gem expert
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Want to get in touch with Customer Success?