Customer Story


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Lyft Increases Productivity per Resource by 4x with Gem

Lyft is an on-demand transportation company founded in 2012 with the mission of “improving people’s lives with the world’s best transportation.” It develops and operates the Lyft mobile app, which services ride-sharing, scooters, bicycle-sharing, and food delivery. Lyft is currently the second-largest ridesharing company in the United States, occupying about one-third of the market.

Recognizing the importance of top-of-funnel recruitment efforts, the company recently doubled-down on sourcing, shifting some of its headcount and resources from the recruiting function. They hired Jay Patel as their Technical Sourcing Manager to help grow the sourcing team.


San Francisco, CA

What they do



5,000+ employees

Gem product

CRM, Compass
“I haven’t even been at Lyft a year and we’ve grown our sourcing function alone by 300%, because we have Gem doing a lot of the heavy lifting in the background.”
Jay Patel
Jay Patel
Technical Sourcing Manager
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